What is XtraValue LRP?

XtraValue Loyalty and Rewards program is the first of its kind in Kenya. It’s a program which allows customers to earn loyalty reward points based on their spends at participating outlets. Customers can also download the app and collect points when they buy airtime or pay utility bills through the app. Once collected these points can be used at cash, across the participating merchants outlets as well as on the app.

Merchants where you can earn and redeem points

  • Lighting Solutions
  • Tandoori Patio
  • Mercado
  • Chowpaty
  • Bukhara by Haandi
  • Rolls N Bowls by Haandi
  • The Cutting Room at Jacaranda Hotel
  • Karoga Village
  • Shangrila Restaurant – Muthaiga and DP
  • Snack Attack
  • Under The Radar
  • La Terrazza
  • Thai Star Restaurant
  • China Plate
  • Donuts World
  • VLCC

Utility Bills that you can pay with points and also earn points

  • KPLC Prepaid Token
  • KPLC Post-paid bills
  • Zuku

You can also use your points to buy discount vouchers at various outlets as below. Each discount voucher is for specific discount that the outlets offers and can be bought for just 1 XV Point

  • Bobo’s
  • Clay Oven
  • Club Seven’s & Lounge
  • Kilimanjaro Lavish Café
  • The Blues
  • Al-Yasin Appliances
  • Dansie Enterprises
  • Prosec Security Systems
  • Simu Deals
  • Boston Hairdressers
  • Jabeens Salon                                               
  • Fragrance Lounge
  • Inspirations Africa
  • Premier Fitness
  • Prestige Barbershop
  • Jersey Store Kenya
  • Locus Bookshop
  • Prospec Security

How does the customer earn points?

Customer comes to the outlet makes a bill and gives his phone number as his unique ID and asks to load his points for the spend made. All the cashier does is input the phone number into the POS / Merchant app and enter the amount spent and the points are allocated automatically to the customer’s account.

How does the customer Redeem points?

Customer comes to the outlet and makes a bill and informs the outlet that he wants to use his XV points. Cashier enters the phone number into the micros / merchant app and it shows the points balance. If the balance is enough the cashier accepts payments by points and the customer gets an OTP on his phone. The OTP Is entered into the system and the points balance goes down.

Earning and Redeeming points on the app

The app automatically allocates points to the customer whenever a successful transaction is done through the app. When redeeming the customer is given the option to pay with points. Customers can pay fully or partially with points.